Privacy
Policy

E&P Reisen & Events GmbH appreciates your trust and takes the protection of your personal data very seriously. Above all, E&P Reisen attaches great importance to protecting your personal rights when processing and using information. Therefore E&P Reisen would like to inform you about the following:

INFORMATION

You are entitled to receive information about your stored data and request their correction, blocking of access or deletion at any time. Boris Engelhardt is responsible for data collection. If you have any questions regarding the collection, processing or use of your personal data, please contact our data protection officer: Boris Engelhardt, Aachener Str. 326-328, datenschutz@ep-reisen.de

CONTRACT TEXT

We save the contract text and send you the booking data and a link to our general travel conditions by e-mail. For security reasons, your booking data is no longer accessible via the internet. You have the option of concluding the purchase contract in German.

PASSING ON TO THIRD PARTIES

We will not pass on your personal data, including your home address and e-mail address, to third parties without your express consent, which can be revoked at any time. Excluded from this are our service partners who require the transmission of data for order processing (e.g. the shipping company responsible for delivery and the bank responsible for payment processing). In these cases, however, the scope of the transmitted data is limited to the necessary minimum.

POSSIBILITY TO CONTACT US VIA THE WEBSITE

The website of E&P Reisen und Events GmbH contains, due to legal regulations, information which allows a quick electronic contact to our company as well as a direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the data controller via e-mail, the inquiry assistant or another contact form, the personal data transmitted by the data subject is automatically stored. Such personal data transmitted voluntarily by a data subject to the controller are stored for the purposes of processing or contacting the data subject. This personal data will not be passed on to third parties.

USE OF COOKIES

In this shop, information about the contents of your shopping basket is stored in the cookies, which can then be called up during your next visits. If you want to register with us or place an order, we need your customer data. The data stored in a cookie is used to allocate the commission of internet travel agencies. You can manage the acceptance of cookies from this site in your browser program or block them if necessary. Third parties, including Google, place ads on websites on the internet and use cookies to serve ads based on a user's previous visits to this website. You can opt out of Google's use of cookies by visiting the Opt-out Google Advertising page. Alternatively, you can opt out of the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page.

MANAGE COOKIES

You are not required by law to accept cookies. You can therefore set your browser settings to block cookies. You can also see which cookies are being used and monitor them. There are several ways to control the use of cookies: Accepting, deleting individual cookies or blocking all cookies. You can also specify in your browser settings that cookies may not be used in general. As a result, however, some problems may occur with some web pages because they may not function properly. You can also specify in the browser settings that your browser will request the use of cookies each time. This can slow down internet surfing. In addition, you can prohibit the use of cookies from third parties and thus prevent user-defined advertisements or completely block cookies from certain companies. To manage your cookies, select your browser here and follow the instructions: 

• Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
• Internet Explorer: https://support.microsoft.com/en-gb/hub/4338813/windows-help?os=windows-10
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies
• Safari: https://support.apple.com/en-us/HT201265

NEWSLETTER

You can receive our informative customer newsletter by registering via e-mail. In order to ensure that the newsletter subscription has actually been made by the owner of the mail account, an e-mail is sent to the registered e-mail address. The newsletter will only be sent to you once the registration has been confirmed by clicking on the link contained in the e-mail.

In case of a travel booking, we use your e-mail address exclusively to send direct advertising for our own services, irrespective of the handling of the contract. You can object to the sending of advertising at any time. This is possible in any form we receive, not just by e-mail. There will not incur any costs for you other than the transmission costs according to basic rates. For your objection, please contact info@ep-reisen.de or 0221 272 276 0. Of course, you can also use the corresponding link in the newsletter itself to unsubscribe and your e-mail address will immediately be deleted from our distribution list.

We use the e-mail addresses provided for advertising and market research purposes until you unsubscribe from the newsletter. You can unsubscribe at any time, e.g. via the unsubscribe link in the newsletter, by e-mail or by telephone. In addition to your e-mail address, you can provide further voluntary information which we store and use to personalise the newsletter for you. As part of the personalisation process, we evaluate your booking and e-mail usage behaviour in order to automatically compile as relevant newsletter content as possible for you. Your personal data will not be passed on to third parties outside E&P Reisen und Events GmbH. External service providers who process data on our behalf are strictly bound by contract within the meaning of the Federal Data Protection Act and do not count as third parties under data protection law.

SERVER LOG FILES

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• used operating system
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data will not be merged with other data sources. The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

GOOGLE ANALYTICS

This website uses Google Universal Analytics, a web analysis service provided by Google Inc. ("Google"). Google Universal Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.

The measurement protocol is also implemented on this site, which makes it possible to record user activities in different environments, to measure online and offline behaviour and to send data from the web and server. This data cannot be associated with any other data of the end user. In addition, this web site uses data obtained from Google through interest-based advertising and third party visitor information such as age, gender, and interests.

In addition, this website uses Google Universal Analytics supported features to display ads on third-party websites, including Google. In particular, these are ads that you see when you've visited our site before and Google has stored cookies on your browser (remarketing/retargeting). The display of the ad is measured and controlled by these cookies, and there may also be a combination of first-party and third-party cookies, such as anonymous reports. You can disable Google Universal Analytics for display advertising and customize settings for the Google Display Network through ad settings. You can disable the DoubleClick cookies that are set in some cases by using the following browser plugin:  https://tools.google.com/dlpage/gaoptout?hl=en

However, due to the activation of IP anonymisation on this website, your IP address will be shortened by Google within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area.

Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there. IP anonymisation is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) as well as Google from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

VIMEO

Our website uses plugins of the video portal Vimeo. Provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. When you visit one of our Vimeo plugin-equipped pages, you will be connected to Vimeo's servers. This will tell the Vimeo server which of our pages you have visited. Vimeo will also receive your IP address. This applies even if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transferred to the Vimeo server in the USA. If you are logged in to your Vimeo account, you will be able to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your Vimeo account. For more information on how we handle user information, please see Vimeo's Privacy Policy at: vimeo.com/privacy.

YOUTUBE

Our website uses plugins from the YouTube page operated by Google. The site is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plug-in, a connection is established to YouTube's servers. This will tell the YouTube server which of our pages you have visited. If you are logged in to your YouTube account, you will be able to assign your surfing behaviour directly to your personal profile on YouTube. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. Further information on the handling of user data can be found in YouTube's data protection declaration at: www.google.de/intl/de/policies/privacy.

GOOGLE MAPS

This page uses the Google Maps map service via an API. Provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy retrievability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. You will find more information on the handling of user data in Google's data protection declaration: www.google.de/intl/de/policies/privacy/ist Art. 6 para. 1 lit. b DSGVO, which permits the processing of data to fulfil a contract or pre-contractual measures. External fonts from Google Fonts are used on our website. Google Fonts is a service of Google Inc. ("Google"). The integration of these web fonts is controlled by a server call, usually a Google server in the USA. This server transmits which of our internet pages you have visited. The IP address of the browser of the terminal device of the visitor to these internet pages is also stored by Google. You can find more detailed information in Google's privacy policy, which you can access here: www.google.com/fontswww.google.com/policies/privacy/

USE OF SOCIAL PLUGINS

Plugins of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"), are used on these internet pages. When you access internet pages on our website that contain such a plugin, a connection is established to the Facebook servers and the plugin is displayed on the internet page by notifying your browser. This will tell the Facebook server which of our websites you have visited. If you are logged into Facebook as a member, Facebook assigns this information to your personal Facebook user account. When using the plugin functions (e.g. clicking the "Like" button, posting a comment), this information is also assigned to your Facebook account, which you can only prevent by logging out before using the plugin. More information on the collection and use of data by Facebook, your rights in this regard and ways to protect your privacy can be found in Facebook's privacy policy.

This website uses the "+1″-Button of google.com, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). This button can be identified by the addition "+1″ on a white background with a coloured border. If a website of our internet presence is called on which such a button is installed, your browser establishes a direct connection to the servers of Google. The content of the "+1″" button is transmitted by Google directly to your browser and integrated into the website.

By integrating the button, Google receives the information that the corresponding page has been called. If you are logged in to Google at the time of your visit, Google can assign the visit to your user account. If you click on the "+1" button, the corresponding information is transmitted directly to Google and stored there. The purpose and exact scope of the data collection, the further use of the data by Google and your rights in this regard can be found in the Google data protection information for the "+1″-Button: www.google.com/+/policy/+1button.html. There you will also find information about the setting options to protect your privacy. If you do not want Google to collect data about you via our website, you must log out of Google before visiting our site.

FACEBOOK CUSTOM AUDIENCE

For statistical and market research reasons, we use the "Custom Audience" procedure of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") on this domain. The data transmitted helps us to optimise our activities on Facebook and, for example, to make contributions or advertisements visible only to visitors of our website. All data is only transmitted to Facebook in encrypted form and remains anonymous to us. We therefore do not receive any personal data about our users. Facebook will process the data in accordance with the Data Usage Policy, which you can view at any time at https://www.facebook.com/about/privacy.

A cookie is stored on your computer for this procedure. The cookie data is deleted at the latest after 90 days. You can object to the use of cookies by Facebook at any time on https://www.facebook.com/ads/website_custom_audiences/. Alternatively, you can disable the use of cookies by third parties by visiting the Network Advertising Initiative's opt-out page or by taking advantage of the options we have put together for you on this page under "Manage Cookies".

Privacy policy for the live chat application Tawk.to

The online offer offers the possibility of using Tawk.to. It is a live chat software. The chat is integrated in the source code. This is made possible by a script. With the use of the chat you automatically use the services of Tawk.to. To the collected data belong: Chat history, IP address at the time of the chat and country of origin. These data are not passed on to third parties and are used exclusively for protection and internal statistics. The data will not be used to identify you. It is not stored. The deletion takes place after the chat. The purpose and scope of the data collection and the further processing and use of the data by Tawk.to as well as your rights in this regard and setting options to protect your privacy can be found in Tawk.to's data protection information: www.tawk.to/privacy-policy

Translated with www.DeepL.com/Translator

DATA PROTECTION FOR APPLICATIONS AND IN THE APPLICATION PROCESS

The person responsible for processing at E&P Reisen und Events GmbH collects and processes personal data of applicants for the purpose of handling the application process. The processing can also be carried out electronically. This is particularly the case if an applicant submits the relevant application documents electronically, for example by e-mail or via a web form on the website, to the data controller.

If the person applies for a job at an E&P subsidiary in Switzerland or Austria (identified as such in the job advertisement), this data will not be passed on but processed by an employee of E&P Reisen und Events GmbH. If the person responsible for processing concludes an employment contract with an applicant, the transferred data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the employment takes place at one of the subsidiaries listed above, the transfer of the data is subject to the applicant's consent.

If the data controller does not conclude a contract of employment with the applicant, the application file will be automatically deleted six months after the vacancy has been filled, unless deletion conflicts with any other legitimate interests of the controller. Other legitimate interests in this sense include, for example, the duty to provide evidence in proceedings under the General Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz - AGG).

Subject to the applicant's consent and qualification, we offer applicants who have been rejected for the position the opportunity to include their data in our applicant pool. Thus your application will be considered for future vacancies. Applicants will be contacted by e-mail after the selection process in order to clarify any possible interest in the applicant pool.

The data protection declaration is prepared with the help of the Generator von Wilde Beuger Solmecke attorneys.